This training is designed for First Line Supervisors, including Shift Commanders, Shift Sergeants and new Supervisors at any command level. This training is a tremendous opportunity for new supervisors to receive quality training at a remarkably low cost. 

 Topics will include: What is a supervisor, supervisory competencies, vision and values, principled behavior, organizational mission and culture, working with stakeholders, supervisory styles, critical thinking, decision-making, conflict management, dynamics of communication, listening and responding, written communication, assessing and coaching performance, counseling and discipline, performance appraisals, and developing an action plan.

The curriculum for this class was originally designed by the National Institute of Corrections and has been adapted to fit all supervisors.  It will be presented by experienced trainers and several current and retired Sheriffs and senior personnel will be a part of the learning experience. It is recommended that students bring their laptop and their agency’s mission statement. 

Class Location:           MCIT Building (MSA Office)  100 Empire Drive – St. Paul, MN 55103 

Registration Costs:   $350 per person for four day course which includes course materials, and break refreshments.  Lunch is on your own.  Register here: First Line Supervisor (Sept. 2024)

Lodging: The Holiday Inn - St. Paul - 175 7th Street West - St. Paul; Phone 651-225-1515 and ask for the MSA Training Group rate.         Click here for hotel link: Holiday Inn Downtown St. Paul  

Registration is limited to 32 attendees.